Service

Who or what is Alphacomm Solutions B.V.?

How do I top-up my prepaid credit?

I have entered a wrong mobile number for my top-up. What now?

What are the benefits when I sign up?


Do you have any further questions about your top-up? Please send an email with your question to tkc-support@acprepaid.com. Our support team will answer your question as soon as possible.

Each question or comment is unique and is being processed in order of receipt. Please do not send the same question or comment multiple times. This slows down the process and thus prolongs the reaction time.

You can reach the Alphacomm support team from Monday to Friday (excluding holidays) between 9 am and 5 pm also via our hotline 0800 18 99 375.